Alaska Cruise: 7 - nights

 

Set sail from Seattle on your 7-night Roundtrip Seattle Cruise onboard ms Eurodam.

OperatorVesselPorts of CallSailing DatesAlaska, 7 - nights
Holland America Line Eurodam
Seattle, At Sea, Juneau, Glacier Bay, Sitka, Ketchikan, Victoria, Seattle,
Departs: Sat, Sep 9 2017
Arrives: Sat, Sep 16 2017
Cruise code: D758

You save up to 65%
Single Cabin from Twin Cabin from Triple Cabin from Quad Cabin from
AUD $3020.39
per person: view
AUD $1680.68
per person: view
AUD $1433.61
per person: view
AUD $1291.04
per person: view
Click on any tab directly below to view detailed information about your cruise
 

Cruise Itinerary

DayPorts of callArrivalDeparture
 
1Seattle Sat, Sep 9 2017 16:00
2At SeaSun, Sep 10 2017 16:00 
3JuneauMon, Sep 11 2017 13:00Mon, Sep 11 2017 22:00
4Glacier BayTue, Sep 12 2017 07:00Tue, Sep 12 2017 16:00
5SitkaWed, Sep 13 2017 07:00Wed, Sep 13 2017 15:30
6KetchikanThu, Sep 14 2017 07:00Thu, Sep 14 2017 13:00
7VictoriaFri, Sep 15 2017 18:00Fri, Sep 15 2017 23:59
8SeattleSat, Sep 16 2017 07:00 
 
Total length of cruise: 7 - nights
 

TYPICAL ITINERARY

OVERVIEW

Set sail from Seattle on your 7-night Roundtrip Seattle Cruise onboard ms Eurodam.

INCLUSIONS

  • Private ensuite
  • TV for in-cabin entertainment
  • Complimentary toiletries
  • In cabin safe
  • Most meals and entertainment onboard
  • Latest release movies (in cabin and on big screen)
  • Choice of Bars and Lounges

 

NEED FLIGHTS?

If you need flights to get to this cruise, talk to us. We have teamed up with JetAbroad to offer you a huge range of flights at the lowest prices. You can search flights by calling us today on our contact number above.

LIKE HELP WITH HOTEL OPTIONS NEAR THE PORT?

If you require accommodation the night(s) before or after your cruise, please let us know. Our sister website HotelSaleFinder.com offers a huge range of hotel options at the lowest web rates. You can search hotels by calling our contact number above.

Holland America Line Eurodam australia Salamanda Travel
Vessel: Eurodam Length: 936ft
Year: 2008 Beam: 105.80ft
Cruising speed: 24kn Bars/Lounges: 9
Casino : 1 Crew: 929
Gross Tonnage: 86700 Gym: Yes
Onboard Currency: USD Passenger Capacity: 2104
Show Lounge: 2 Vessel: 3
 

OTHER INFORMATION

Launching her maiden voyage in July of 2008, the ms Eurodam marks Holland America Line's new Signature-class ships. The ms Eurodam furthers the evolution of the sophisticated mid-sized ships with 11 passenger decks, a new topside Pan-Asian restaurant and lounge surrounded by panoramic views, an Explorer's Lounge bar, a new Italian restaurant adjacent to the Lido, elegant luxury jewelry boutique, new atrium bar area, an enhanced and reconfigured show lounge and a new photographic and imaging center. On the technical side, the ms Eurodam features the latest state-of-the-art navigation and safety systems. The ship is powered by six diesel generators and propelled by the latest Azipod® propulsion technology.

ABOUT Holland America Line

Holland America invites you to depart the everyday and experience cruising the world, with award-winning service, world-class dining and creative itineraries to enchant you on your next cruise holiday.

With more than 135 years of experience, Holland America Line is recognised as the undisputed leader in the cruise industry's premium segment. With the introduction of the 1,918-passenger ms Noordam in early 2006 and the new Signature Class vessel; the 2,104 passenger ms Eurodam in June 2008; Holland America Line's fleet has grown to 14 ships, offering nearly 500 cruises from more than 25 home ports each year. Itineraries range from two to 108 days and visit all seven continents, including new Australia/New Zealand and Asia sailings, world voyages and popular sailings to several ports in the Caribbean, Alaska, Mexico and Europe.

Holland America Line's $525 million, fleetwide Signature of Excellence enhancements feature new programs and amenities including the Culinary Arts Centre presented by Food & Wine magazine - a state-of-the-art onboard show kitchen where more than 60 celebrated guest chefs and culinary experts will provide cooking demonstrations and classes. Features also include the Explorations Café powered by the New York Times, teens-only activity areas and all new cabin amenities highlighted by flat-panel TVs and plush-top Mariner's Dream Beds.

Deluxe Verandah Ocean-view Staterooms

2 lower beds convertible to 1 queen-size bed, bathtub, shower, sitting area, private verandah, floor-to-ceiling windows. Approximately 213–379 sq. ft. including verandah.

Stateroom amenities include:

  •  Our signature Mariner’s Dream™ bed featuring plush Sealy Posturepedic® Euro-Top mattress and finely woven cotton linens
  •  Luxurious bathrobes for use during your voyage
  •  100% Egyptian cotton towels
  •  Premium massage showerhead
  •  5x magnifying lighted make-up mirror and salon-quality hair dryer
  •  Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  •  Complimentary fresh fruit on request
  •  Elegant ice bucket and serving tray for in-stateroom beverages
  •  Flat-panel TV and DVD player
  •  Ice service, shoeshine service and nightly turndown service
 

Inside Staterooms

  • 2 lower beds convertible to 1 queen-size bed, shower.
 

Large fully obstructed views

2 lower beds convertible to 1 queen-size bed, bathtub & shower. Approximately 169–267 sq. ft.

Room Amenities

  • Our signature Mariner’s Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service
  • Complimentary DVD library
     

 

 
 

Large partial sea views

2 lower beds convertible to 1 queen-size bed, bathtub & shower. G-category staterooms have partial sea views. Approximately 169–267 sq. ft.

Room Amenities

  • Our signature Mariner’s Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service
  • Complimentary DVD library
     

 

 
 

Neptune Suites

          Suite Amenities

 

  • A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.
  • Complimentary laundry, pressing and dry cleaning throughout your cruise
  • Complimentary sparkling wine served in the Neptune Lounge upon embarkation
  • Complimentary bottled water provided in suite at embarkation
  • Gorgeous corsages and boutonnieres for the first formal night
  • Cold hors d'oeuvres served before dinner each evening on request
  • Binoculars and umbrellas for your use on the cruise
  • Cocktail party with ship officers
  • Priority boarding for tendered ports of call
  • Special disembarkation service
  • Priority dining and seating requests
  • Exclusive daily breakfast service
  • High tea service in suite on request
  • Teak-lined private verandah
  • A variety of firm, medium and soft pillows
  • Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers
  • No-host mini-bar for easy entertaining
  • Personalized cruise stationery
  • One-touch telephone concierge service
  • Fresh flowers
  • Umbrellas for your use on the cruise
  •  Mariner's Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service

 

 

Ocean-view Staterooms

          Room Amenities

  • Our signature Mariner’s Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service
 

Pinnacle Suites

 

         Room Amenities:

 

  • A very special amenity exclusively for guests cruising in a Neptune or Pinnacle Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and Wi-Fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.
  • Complimentary laundry, pressing and dry cleaning throughout your cruise
  • Complimentary sparkling wine served in the Neptune Lounge upon embarkation
  • Complimentary bottled water provided in suite at embarkation
  • Gorgeous corsages and boutonnieres for the first formal night
  • Cold hors d'oeuvres served before dinner each evening on request
  • Binoculars and umbrellas for your use on the cruise
  • Cocktail party with ship officers
  • Priority boarding for tendered ports of call
  • Special disembarkation service
  • Priority dining and seating requests
  • Exclusive daily breakfast service
  • High tea service in suite on request
  • Teak-lined private verandah
  • A variety of firm, medium and soft pillows
  • Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers
  • No-host mini-bar for easy entertaining
  • Personalized cruise stationery
  • One-touch telephone concierge service
  • Fresh flowers
  • Umbrellas for your use on the cruise
  • Mariner's Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service

 

 

Signature Spa Suites

2 lower beds convertible to 1 queen-size bed, bathroom with single-sink vanity, bath & shower, large sitting area, private verandah, 1 sofa bed for 1 person, floor-to-ceiling windows. Approximately 273–456 sq. ft. including verandah.

Room Amenities

 

  • Teak-lined private verandah
  • A variety of firm, medium and soft pillows
  • Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers
  • No-host mini-bar for easy entertaining
  • Personalized cruise stationery
  • One-touch telephone concierge service
  • Fresh flowers
  • Umbrellas for your use on the cruise
  • Mariner's Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Complimentary DVD library
  • Ice service, shoeshine service and nightly turndown service

Spa Amenities include:

  • Yoga Mats
  • iPod® docking stations
  • Countertop water feature in-room
  • Easy access to the Greenhouse Spa & Salon
 

Signature Suites

  • Teak-lined private verandah
  • A variety of firm, medium and soft pillows
  • Premium duvet; oversized bath towels; and soft, cotton bathrobes and slippers
  • No-host mini-bar for easy entertaining
  • Personalized cruise stationery
  • One-touch telephone concierge service
  • Fresh flowers
  • Umbrellas for your use on the cruise
  • Mariner's Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Complimentary DVD library
  • Ice service, shoeshine service and nightly turndown service
 

Eurodam

Deck 1 - Main Deck
Eurodam Deck 1 - Main Deck layout
Eurodam Decks
Please Select Deck
Eurodam Deck 1 - Main Deck overview
 
Deck Plan Keys
Eurodam Deck 1 - Main Deck plan keys
Cabin Description

Ocean-view Staterooms

          Room Amenities

  • Our signature Mariner’s Dream™ bed featuring a plush Euro-Top mattress and finely woven cotton linens
  • Luxurious bathrobes for use during your voyage
  • 100% Egyptian cotton towels
  • Premium massage showerheads
  • 5X magnifying make-up mirrors and salon-quality hair dryers
  • Fragrant soaps, lotions, shampoo and other bath amenities from Elemis Aromapure
  • Complimentary fresh fruit on request
  • Elegant ice bucket and serving tray for in-stateroom beverages
  • Flat-panel TV and DVD player
  • Ice service, shoeshine service and nightly turndown service
Ocean View Staterooms   Ocean View Staterooms
Click to enlarge
 

Inside Staterooms

  • 2 lower beds convertible to 1 queen-size bed, shower.
Inside Staterooms   Inside Staterooms
Click to enlarge
 
 
Canalotto Restaurant
  • Italian restaurant

Located on Deck 9 - Lido Deck deck
Canalotto Restaurant
 
Tamarind Restaurant
  • new Pan-Asian restaurant and lounge with panoramic views of the ocean and Lido Pool area.

Located on Deck 11 - Observation Deck deck
Tamarind Restaurant
 

Sports and Spa

Cabanas
  • Introducing the new private cabanas are available to reserve by the day or by the cruise. Available on two decks, they are tastefully decorated, filled with amenities and provide an exquisite poolside retreat.

Located on Deck 3 - Promenade
Cabanas
 
Fitness Centre
  • Work out on the high seas in a state-of-the-art fitness centre complete with machines, free weights, cardio equipment and a personal training consultant. Afterwards, re-hydrate yourself at the juice bar. On offer are carrot, apple, pineapple or vegetable blends -- good-for-you nectar of the gods!

Located on Deck 9 - Lido Deck
Fitness Centre
 
Greenhouse Treatment Room
  • Spaaaaaaah! Let yourself be pampered in the restful atmosphere of the Greenhouse Spa and Salon. New thermal suites, steam rooms, organic treatments and gentle hands banish stress and fatigue, leaving you relaxed and energized.

Located on Deck 9 - Lido Deck
Greenhouse Treatment Room
 

Casino

Casino
  • Zingy and thrilling, the Casino offers slots, blackjack, roulette and poker for your evening's entertainment. New to the lively pulse of casino action? Start with a workshop to familiarize yourself with the ins and outs, and the friendly staff will show you to the games when you're ready.

Located on Deck 2 - Lower Promenade
Cabanas
 

Bars and Lounges

Crow's Nest
  • offers sweeping 270° views during the day, and a hip, fashionable nightclub each evening.

Located on Deck 11 - Observation Deck
Crow's Nest
 
Neptune Lounge
  • At your service is the Neptune Lounge's Concierge, exclusively available to Penthouse and Deluxe Verandah Suite guests. Relax here over breakfast pastries with your favourite newspaper, or gather for evening hors d'oeuvres and cocktails in this timeless, genteel setting.

Located on Deck 6 - Upper Verandah
Neptune Lounge
 
Northern Lights Nightclub
  • Dance til the wee hours at the Northern Lights Nightclub -- complete with zany DJ, psychedelic era-inspired colours and smooth metallic surfaces.

Located on Deck 2 - Lower Promenade
Northern Lights Nightclub
 
Piano Bar
  • The sleek and futuristic Piano Bar is a study of form and function, texture and taste. Soak it all in as a talented musican nimbly tickles the ivories.

Located on Deck 2 - Lower Promenade
Piano Bar
 
Pinnacle Bar
  • As the first of its kind on any of their ships, learn about wine regions, cultures or how difficult it can be to grow certain temperamental grapes, while tasting some of the finest wines from around the world.

Located on Deck 2 - Lower Promenade
Pinnacle Bar
 

Swimming

Lido Pool
  • Warm days with light, salty breezes are made for lounging poolside with an icy beverage in one hand and an epic novel in the other. Does this count as doing something or doing nothing? You'll soon know...

Located on Deck 9 - Lido Deck
Lido Pool
 

Stage Shows

Screening Room
  • Eurodam Movie Theatre comfortable lounge chairs and popcorn.

Located on Deck 3 - Promenade
Screening Room
 

Eurodam Photos

Please click on any image to enlarge

ms Eurodam
ms Eurodam
Deluxe Verandah Ocean-view Staterooms
 
Superior Verandah Suites
Penthouse Verandah Suites
Ocean View Staterooms
Deluxe Verandah Suites
Inside Staterooms
Ocean View Staterooms
Deluxe Verandah Suites
Deluxe Verandah Ocean-view Staterooms
Inside Staterooms
Superior Verandah Suites
Penthouse Verandah Suites
Tamarind Restaurant
Canalotto Restaurant
Screening Room
Pinnacle Bar
Piano Bar
Northern Lights Nightclub
Neptune Lounge
Lido Pool
Hydro Pool
Greenhouse Treatment Room
Fitness Centre
Cabanas
Cabanas
 

TERMS AND CONDITIONS FOR THIS CRUISE

Terms of booking on this website

Information disclaimer

The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or the cruise operator's error. In such a case, if you make a reservation enquiry with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website. When making a reservation via this website or over the phone, we ask you to agree to the terms and conditions displayed. Your reservation and cruise holiday will be governed by the terms of the agreement and any other documentation or information provided to you before you depart. Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking. Refunds will not be made for bookings cancelled due to inclement weather. Once your cruise has commenced, if the cruise line is required to change the itinerary or cancel the cruise due to safety, maritime law, severe weather or to protect human life or health, Cruise Republic will not be required to provide any compensation. We strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of Victoria and the jurisdiction of the Victorian courts.

Booking information

To reserve a cabin(s), you must complete our reservations enquiry form which is easy to follow and secured with the latest encryption technology.

Alternative you can contact us by -

  • Email Cruise Republic on cruise@cruiserepublic.info
  • Telephone 1300 44 00 26 (Australia) or 0800 122 129 (New Zealand)

At the time of reservation you must provide us with your full name as it appears on your passport as well as your date of birth. By making a booking with us through any of the three methods you will be deemed to have agreed to our information, Terms and Conditions.

Once you have submitted your enquiry through our website, you will receive a “CR” reference number and a bounce back email to the email address provided. This reference number is confirmation we have received your enquiry and we will come back to you shortly with the details of your booking – please be aware, this is not a confirmation and is only a summary of your booking request. We will hold the cabin in your name “for up to 5 days” as controlled by the cruise line themselves. On some cruises, the payment may be required on the day of booking or within 1-5 days of making the booking as controlled by the cruise line.

Once we have held a cabin, we will contact you via phone or email, to advise of availability and confirm the price and details. A booking is confirmed when you have been received an email confirmation notice and should you wish to proceed, we will provide you with our payment options to make your deposit payment (or full payment if the cruise is within 90 days). Your payment then becomes subject to the cancellation policy of the cruise line and Cruise Republic. These are stated in the terms and conditions. When your booking has been confirmed with a deposit payment we will send you your cruise booking number with the cruise line. Once you receive your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date without incurring a penalty. If you are booking via phone, please first make sure you have read the terms and conditions. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the customer to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure

In booking on/via this website you acknowledge that we disclose your information to your selected Cruise Ship company/operator.

Amendments

Once you have paid a deposit against your cruise, any changes made to the booking will incur an amendment fee of $50 plus and applicable fees set you by the cruise line. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.

Transfer to a new cruise/fare

From time to time cruise lines may advertise lower promotional cruise fares; these fares are not always available to existing bookings, however Cruise Republic will endeavour to accommodate any request to change to the lower fare. Please note this request is at the discretion of the cruise lines so is not always possible. New promotional fares may affect your current booking, resulting in reduced on-board credit.

If we are able to transfer you at the lower promotional fare a fee of $100 will be applied to your booking. Once final payment has been made for your cruise we are unable to lower the fare.

If you choose to transfer your cruise deposit to an alternative cruise departure this will also incur a fee of $100.

Cancellations

Once a deposit is made towards your cruise holiday it is deemed that you have accepted our terms and conditions, so are subject to any cancellation fees. Bookings cancelled after the deposit is paid, will incur a cancellation fee of $200 per cabin plus any additional cancellation fees set out by the cruise line. There are no cool down periods. Please see the Cruise Company's terms and conditions for cancellation and amendment policy.

Due to the issuing of refunds via Cheque by the cruiselines, refunds can take 4-6 weeks to reach us should you be entitled to any refund.

Payments

Payments towards your cruise holiday made by credit cards are subject to a transaction fee of 1.2% for Visa and Mastercard payments and 0.5% for Debit Cards. We also accept AMEX which incur a 3.2% credit card fee. Payments made by bank deposit do not incur any transaction fees nor do payments made using the BPAY payment system. Please be aware payments made via bank deposit or BPAY within 24 hours of your booking expiring will require a legitimate receipt/screen shot of payment emailed through.

Onboard Credits

On selected departures we will offer you onboard credits & these may not be combinable with all cabin categories and promotions. We will send you through a confirmation which will confirm if the onboard credit is available against your booking. Making changes to your reservation could result in any onboard credits being removed. Once you have embarked the ship, the onboard credit will be applied to your onboard account to use towards any onboard purchases. Any unused portion of the Onboard Credit will expire at midnight on the last night of your cruise and is not redeemable for cash at any time.

'Guarantee' (GTY) Bookings

From time to time, we may offer you the option of making what we call a 'Guarantee (GTY) booking. This means you may book a stateroom of a guaranteed category type (Inside, Outside, Balcony) on your chosen ship and cruise. However, the exact grade, number and location of the stateroom on the ship will be allocated at the cruise lines discretion and at any time until checking in at the Port. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. The benefits of a GTY stateroom are that after your booking has been confirmed, the cruise line may (at their discretion) upgrade your stateroom to a higher classed category to that originally booked at no extra charge to you. In any event, you are 'guaranteed' the minimum category you decide to book at the time of the cruise including obstructed view cabins.
If travelling with Family and Friends where you require cabins to be near one another we strongly recommend for you not to book on a Guarantee.
We cannot guarantee your cabins will be assigned near one another, on the same deck, same side or forward/aft on the ship nor accept any requests.

Complimentary Upgrades

Depending on any last minute availability the cruise lines will automatically upgrade cabins to higher categories. The upgrades can place you towards the front of the ship, midships or at the back of the ship and not necessarily on a higher deck level (i.e.: Insides Deck 10 may be upgraded to Ocean view Deck 5). As the cruise lines cannot upgrade every booking, you should book a category in which you are happy to sail. Once the upgrade has been assigned, should you dislike the cabin location we are unable to accept any changes or requests and cannot be reversed.
If travelling with family and friends where you require cabins to be near one another we strongly recommend for you to decline the upgrades. The cruise line do not guarantee all of the cabins will be upgraded, or that they will be upgraded near one another.

Future Cruise Credits

While we are happy to apply your Future Cruise Credits from the cruiselines to your booking with us, this may affect your online discounted pricing. We will still do our best to provide competitive pricing based on the discount we can offer on the new cruise fare once the future cruise credits have been applied to your booking. Please note if Future Cruise Credits are applied after your deposit has been paid may affect your final balance.

Passport & Visa Requirements.

For all international cruises all passengers will require to be in possession of a valid passport. The passport must have 6 months validity from the cruise return date.
Visa's may also be required and at the sole responsibility of the passenger. Please check with the relevant embassies or a Visa Services company for assistance.
Cruise Republic will not take any responsibility for passport or visa requirements.

Please visit the following websites for assistance -

Australia:

  • Passports: https://www.passports.gov.au
  • Visas: Visa Link http://au.visacentral.com/?login=300041

New Zealand:

  • Passports: http://www.passports.govt.nz
  • Visas: Visa Direct www.visadirect.co.nz

Privacy

Privacy of your information is an absolute priority to us. When you book we request whether you are interested in receiving further offers from us. If you decline, we will not email you with such offers. We also always give you the opportunity to unsubscribe and opt out of receiving these emails. We treat your details as confidential and we NEVER disclose your information to third parties other than the supplier who is fulfilling your cruise holiday.

All amendments and any cancellations must be approved through the first person named on the booking. In the case of any in-cabin disputes our contract is with the first person named on the booking and we will only follow instructions given by them.

Holland America - Terms and Conditions

Cruise Contract

Passenger Bill of Rights

Deposit and Final Payment Requirements

A deposit must be made in order to reserve a stateroom and receive a written confirmation. A deposit is required to confirm your reservation. Holland America reserves the right to require that the deposit be received by Holland America within five (5) days of booking. A second deposit is required for all Grand Voyages.

On some cruises, the deposit may be required on the day of booking or within 1-5 days of making the booking, as controlled by Holland America.

Final payment is due 90 days prior to departure.

It is essential that you make your payments by the due date and in accordance with the type of fare you have purchased. If payment is not received by the due date, bookings will be automatically cancelled and our ‘Cancellation Policy' will apply.

Last Minute Terms and Conditions

Full payment is required at the time of booking

Cabins are on a Guarantee Status therefore no cabin number will be assigned at the time of booking. A cabin number will only be allocated closer to departure by Holland America Cruises. Please refer to “Guarantee (GTY) Bookings.

Fares are not combinable with any onboard credit promotion.

Fare is fully non refundable and non transferable.

 

Upgrade policy

Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost.

Please also refer to “Complimentary Upgrades” - see above.

Change Charges

Once you have paid a deposit against your cruise, any other changes made to the booking will incur an amendment fee of $50 plus any applicable fees set you by the cruise line.

Documentation

Cruise documents are prepared in the USA and will be sent to you approximately 21 days prior to sailing. It is most important that all reservations be made in the full passport name of the passengers. If a name correction is required after documents have been issued a fee of A$100 per person will be charged for a reissue. Holland America has introduced e-documents.
An additional Cruise Republic cancellation fee may also be charged.

Cancellation Policy

Cancellation fees apply to the entire cruise booking, including cruise fare, air add-ons, ground transfers, pre-cruise and post-cruise hotel and tour packages. Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:

Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 28+ day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; and 2013 Rotterdam Far East

Days Prior to Departure

Cancellation Charges

121 days + before departure

Full refund*#

120 – 91 days before departure

An amount equal to deposit requirement*#

90 – 76 days before departure

60% of gross fare*#

75 days or less before departure

100% of gross fare#

* An additional Cruise Republic cancellation fee of $200.00 per cabin will apply.

 Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

# Any additional fees charged by airlines, hotels or transfer providers due to changes or cancellations, will also be passed onto the passengers.

 

All Holiday; Australia/New Zealand; South Pacific; Asia (Including 2014 RT Far East); Prinsendam Europe; South America/Antarctica sailings; and Rotterdam Caribbean

Days Prior to Departure

Cancellation Charges

91 days or more from departure

Full refund*#

90-64 days before departure

An amount equal to deposit requirement*#

63 - 43 days before departure

50% of gross fare*#

42 – 22 days before departure

75% of gross fare*#

21 days or less before departure

100% of gross fare#

* An additional Cruise Republic cancellation fee of $200.00 per cabin will apply.

Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

# Any additional fees charged by airlines, hotels or transfer providers due to changes or cancellations, will also be passed onto the passengers.

 

Caribbean (except Rotterdam); Panama Canal; Mexico; Canada & New England; Pacific Coastal; Pacific Northwest; Alaska and Alaska Cruise Tours; Europe (except Prinsendam Europe, 30+ day Transatlantic and segments of 30+ day Transatlantic) and 27-day or less Hawaii sailings

Days Prior to Departure

Cancellation Charges

76 days or more from departure

Full Refund*#

75 – 57 days before departure

An amount equal to deposit requirement*#

56 – 29 days before departure

50% of gross fare*#

28 – 16 days before departure

75% of gross fare*#

15 days or less before departure

100% of gross fare#

* An additional Cruise Republic cancellation fee of $200.00 per cabin will apply.

Please note in instances where the deposit amount paid is higher than the 25%, 50% or 75% of the cruise fare, then the highest of the amounts is payable as the cancellation penalty.

# Any additional fees charged by airlines, hotels or transfer providers due to changes or cancellations, will also be passed onto the passengers.

 

Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Fees incurred as a result of cancellation cannot be applied to future bookings. Refunds will normally be made to your travel professional. Travel professionals may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests.

Name replacements and departure date changes are considered as cancellations and are subject to the cruise cancellation fees plus any travel agency fees.

Hotel Service Charge

Our crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crew members who service you directly, such as dining room wait staff and the stewards who service your stateroom each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all of our crew members are recognized and rewarded, a daily Hotel Service charge is automatically added to each guest’s shipboard account. The Hotel Service Charge is USD$12.50 per person per day for all cabin categories except Suite passengers where their gratuities are USD $13.50 per person per day. If your service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of the cruise. The Hotel Service Charge is paid entirely to Holland America Line crew members and represents an important part of their compensation. A 15% service charge is automatically added to bar charges and dining room wine purchases.

Guests under 21

Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Alcoholic beverages will not be served to guests under the age of 21. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non-Transocean sailings or 12 months or younger for Transocean sailings at time cruise commences.

Minors under the age of 18 travelling to foreign countries must be accompanied by both parents or have a notarized letter of consent by the parent(s) not travelling.

Fares, Taxes and Surcharges

Once booked, your fare is only subject to any increased taxes, which will be added to the fare or to your on board account.

Holland America reserves the right to reinstate the fuel supplement for all guests up to US$9 per person per day if the price of light sweet crude on the New York Mercantile Exchange (NYMEX) exceeds USD$70 per barrel.

Passports/Visas and Immunisations

Holland America Line do not provide advice regarding passports and/or visas. However all guests are required to carry a passport usually valid for 6 months after disembarking the ship, and any necessary visas. Please contact your nearest consulate for the most up to date information regarding visas. As to immunisations, please check with a travel medicine specialist or local health department for specific recommendations and/or requirements. We recommend the use of www.smartraveller.gov.au for advice in these areas.

Medical Facilities

Each Holland America ship has an onboard Medical Centre staffed by licensed physicians and critical care nurses. While not a full service hospital, the Medical Centre is well equipped to handle most emergencies as well as routine medical procedures.

A customary fee will be charged for services and medications dispensed (with the exception of medicine for seasickness, Tylenol and aspirin which may also be dispensed at the Front Office.

Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. For this reason guests are encouraged to obtain travel medical insurance prior to travel.

Pregnancy

Due to limited medical facilities on board, we can not accept women who will be 24 or more weeks pregnant at the time of their cruise with Holland America Line concludes. If you are pregnant, please provide a medical note from your physician stating the expected due date, medical fitness to travel and the pregnancy is not high risk. Please also include your name, booking number, ship and sailing date. This must be sent to us (Cruise Republic) who will forward it onto Holland America on your behalf.

Authority to Deny Transportation, Confine and Remove Passengers:

We may determine that for your safety, the safety of the Ship or other means of transportation or the safety or comfort of other passengers or our employees, you should be denied transportation or other services either before or during the Cruise, Cruise tour or Land Trip. In any such circumstance you may be confined to your stateroom, quarantined, restrained or refused participation in any conduct or activities of any nature without liability to us for a refund, payment or compensation whatsoever. By way of example, these would include situations where: (a) you are or become in such condition as to be unfit to travel or dangerous or obnoxious to other passengers or employees; (b) you are inadmissible under the immigration or other laws of any country included in the Cruise, Cruise tour or Land Trip itinerary or fail at any time to possess required travel documents; or (c) you fail to abide by the rules or orders of the Master or other ship’s officers. If transportation is denied after departure, you and your baggage may be landed or transported to any port or location that we select, without any resulting liability for refund, payment, compensation or credit on our part. If you are disembarked or any other actions are taken for any reason pursuant to this paragraph A.6, you will not be entitled to any refunds or damages

Travel Insurance

We strongly recommend you purchase appropriate international travel insurance at the time you pay your deposit. If you do not purchase travel insurance, you may not be able to recover cancellation charges, medical costs, repatriation and other expenses that may arise if things do not go according to plan.

Cruise contract:

 

IMPORTANT TERMS AND CONDITIONS OF CONTRACT--READ CAREFULLY BEFORE ACCEPTING

ISSUED SUBJECT TO THE IMPORTANT TERMS AND CONDITIONS ON THIS PAGE AND THE FOLLOWING PAGES. READ TERMS AND CONDITIONS CAREFULLY BEFORE ACCEPTING.

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IMPORTANT NOTICE TO PASSENGERS

THIS DOCUMENT IS A LEGALLY BINDING CONTRACT BETWEEN YOU AND US. THIS CONTRACT CONTAINS ALL TERMS OF OUR AGREEMENT AND SUPERCEDES ALL OTHER ORAL, IMPLIED OR WRITTEN AGREEMENTS, COMMUNICATIONS OR REPRESENTATIONS. THE WORD "YOU" REFERS TO ALL PERSONS BOOKING OR PURCHASING THE CRUISE OR CRUISETOUR (INCLUDING, WHERE APPLICABLE, THE LAND TRIP AND/OR AIR PACKAGE) OR TRAVELING UNDER THIS CONTRACT AND PERSONS IN THEIR CARE INCLUDING ANY MINOR, AND THEIR HEIRS, SUCCESSORS IN INTEREST AND PERSONAL REPRESENTATIVES. THE WORDS "WE" AND "US" REFER TO THE OWNER, PROVIDER AND THE OTHER HOLLAND AMERICA LINE AND SEABOURN COMPANIES, ALL OF WHICH ARE DESCRIBED IN CLAUSE A.1 BELOW. CERTAIN OTHER PERSONS AND ENTITIES, AS WELL AS THE SHIP ITSELF, ARE ALSO GRANTED RIGHTS UNDER THIS CONTRACT.

NOTICE: YOUR ATTENTION IS ESPECIALLY DIRECTED TO CLAUSES A.1, A.3, A.4, A.5, A.6, A.7, A.9 and C.4 BELOW, WHICH CONTAIN IMPORTANT LIMITATIONS ON YOUR RIGHT TO ASSERT CLAIMS AGAINST US AND CERTAIN THIRD PARTIES, INCLUDING LIMITATIONS ON THE FORUM, THE TIME FOR FILING LEGAL PROCEEDINGS, AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

THIS CONTRACT ALSO INCLUDES THE CONDITIONS UNDER WHICH PROVIDER BOOKS AIR TRANSPORTATION IF YOU ARE PARTICIPATING IN PROVIDER'S AIR PACKAGE. IF ANY OF THESE CONDITIONS DO NOT MEET WITH YOUR APPROVAL, YOU HAVE THE OPTION OF ARRANGING AIR TRANSPORTATION INDEPENDENTLY IN WHICH EVENT, THE AIR ADD-ON OR CRUISE ONLY CREDIT AMOUNT PAID TO PROVIDER WILL BE REFUNDED.

SUBJECT TO SPECIFIC EXCEPTIONS, ANY DISPUTES ARISING OUT OF OUR RELATIONSHIP WILL BE ARBITRATED BEFORE THE AMERICAN ARBITRATION ASSOCIATION IN KING COUNTY, STATE OF WASHINGTON, U.S.A. ANY DISPUTES NOT SUBJECT TO ARBITRATION SHALL BE LITIGATED, IF AT ALL, IN AND BEFORE THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF WASHINGTON AT SEATTLE, OR, AS TO THOSE LAWSUITS AS TO WHICH THE FEDERAL COURTS OF THE UNITED STATES LACK SUBJECT MATTER JURISDICTION, IN THE COURTS OF KING COUNTY, STATE OF WASHINGTON, U.S.A., TO THE EXCLUSION OF ALL OTHER COURTS.

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IMPORTANT TERMS AND CONDITIONS OF CONTRACT--READ CAREFULLY BEFORE ACCEPTING

A. GENERAL PROVISIONS

1. Important Definitions/Refunds/Third Party Beneficiaries: (a) "Ship" refers to the ship that will provide the ocean transportation portion of the Cruise or Cruisetour. "Owner" refers to the owner and, where applicable, operator of the Ship; the WESTERDAM, ZUIDERDAM, OOSTERDAM, PRINSENDAM, AMSTERDAM, ZAANDAM, EURODAM, VOLENDAM, NOORDAM and NIEUW AMSTERDAM are owned by HAL Antillen N.V., a Curacao corporation, and are operated by HAL; the STATENDAM, MAASDAM, RYNDAM, VEENDAM and ROTTERDAM are owned by HAL Nederland N.V., a Curacao corporation, and are operated by HAL; the PRIDE is owned by Windstar Pride Limited, a Bahamas company, and is operated by Seabourn; SPIRIT is owned by Star Voyager Limited, a Bahamas company, and is operated by Seabourn; LEGEND is owned by Star Legend Limited, a Bahamas company, and is operated by Seabourn; ODYSSEY, SOJOURN and QUEST are owned and operated by Seabourn. Ship ownership and registry are subject to change. "Cruise" and "Cruisetour" refer to the specific cruise or cruisetour indicated in this document (Cruisetours are only offered by HAL), as it may be modified by us under this contract, and shall include periods during which you are embarking or disembarking the Ship or are on shore while the Ship is in port. "HAL" refers to Holland America Line N.V., a Curacao corporation, in its capacity as general partner of Cruiseport Curacao C.V. "Seabourn" refers to Seabourn Cruise Line Limited, a Bermuda company. "Provider" refers to HAL or to Seabourn, as applicable to your Cruise. "Companies" refers to Owner, HAL, Seabourn, Cruiseport Curacao C.V., Windstar Pride Limited, Star Voyager Limited, Star Legend Limited, Westours Motor Coaches, LLC d/b/a Gray Line of Alaska, Royal Hyway Tours, Inc., Westmark Hotels, Inc., Westmark Hotels of Canada Ltd., HAL Properties Limited, HAL Services B.V. and any other corporate affiliate of HAL and Seabourn that provides or is expected to provide you with goods or services as part of or incident to your Cruise, Cruisetour, Air Package or Land Trip. "Initial Departure" means the time at which you first begin transit by any means of transport booked by us (including air transportation) for the purpose of taking the Cruise or Cruisetour. "Air Package" refers to air transportation booked for you by us to enable you to travel to and from your Cruise or Cruisetour. "Land Trip" refers to a pre- or post-Cruise or Cruisetour package or transfer you have purchased (excluding any Air Package), or to a shore excursion you purchase during your Cruise or Cruisetour, on which you are traveling on one or more motorcoaches, dayboats and/or railcars owned or operated by us. "Land Trip" also refers to any visit by you to Half Moon Cay (on the island of Little San Salvador) in the Bahamas ("Half Moon Cay").

(b) "Refund Amount" refers to that portion of the Cruise, Cruisetour, Land Trip or Air Package fare which has actually been received by us. A portion of your fare was retained by or paid to your travel agent to compensate the agent for their services. The Refund Amount does not include the portion of the fare retained by or paid to your agent. You are solely responsible for obtaining the refund of these retained or paid amounts. Any refund to you will be made only in the currency received by us and in the country in which the fare has been paid and subject to any foreign exchange regulations in force in that country.

(c) Certain third parties derive rights and exemptions from liability as a result of this contract. Specifically, all of our rights, exemptions from liability, defenses and immunities under this contract (including, but not limited to, those arising under Clauses A.3, A.4, A.5, A.6, A.7, A.9 and C.4), the applicable law, and the limitations on the forum, the time for filing legal proceedings, and the right to participate in a class action will also inure to the benefit of our employees and agents, together with the Alaska Railroad Corporation, the Ship and the Ship's tenders, operators, managers, charterers, officers, staff, crewmembers, shipbuilders and manufacturers of all component parts and all suppliers, shore excursion or tour operators, Ship's physician, Ship's nurse, retail shop personnel, health and beauty staff, fitness staff, photographers and other concessionaires and independent contractors. These third parties will have no liability to you, either in contract or in tort, which is greater than or different from ours.

2. Providing Cruise, Cruisetour, Land Trips and Air Package: In consideration of the receipt in full of the fare and subject to the terms and conditions of this contract: (a) Provider agrees to transport you on the Ship in order to enable you to take the Ship portion of the Cruise or Cruisetour; (b) as to Cruisetours, HAL agrees to provide you with the portion of the Cruisetour that occurs either before your initial embarkation onto, or after your final disembarkation off of, the Ship; (c) as to Land Trips, each Company furnishing a portion of the Land Trip agrees to provide you with that portion; and (d) as to Air Packages, Provider agrees to book the air transportation required at the commencement and conclusion of your Cruise or Cruisetour. This contract is valid only for the Cruise or Cruisetour and for the stateroom or suite specified in this contract or assigned by us. The person accepting this contract represents that he/she is authorized by all persons on the same booking to accept and agree to be bound by the terms and conditions of this contract on their behalf. Although this contract refers to Owner, Provider and the Companies as "we" and "us," no Owner, Provider or Company shall be liable for the acts or omissions of any other Owner, Provider or Company or with respect to the services provided or to be provided by any other Owner, Provider or Company.

3. Time Limits for Noticing Claims, Filing and Service of Lawsuits; Forum for Legal Actions; Class Action Waiver: All disputes and matters whatsoever arising under, in connection with or incident to this contract, the Cruise, the Cruisetour, the Land Trip or the Air Package, including without limitation claims against third parties other than Provider, are governed by the following time limits for noticing claims, and filing and service of legal proceedings (including arbitration):

(a) In any case governed by 46 United States Code Section 30508, which is a United States statute that permits any shipowner to limit the time during which a passenger may file a claim or commence suit, you may not maintain any lawsuit as described herein against us or any third party or the Ship for loss of life or personal injury, including emotional distress, unless written notice of the claim is delivered to us not later than six (6) months after the day of death or injury, any lawsuit is commenced not later than one (l) year after the day of death or injury, and valid service of the lawsuit on Provider, Owner, the Company or the Ship or any third party, as applicable, is made within thirty (30) days following the expiration of that one-year period.

(b) For all other claims, including but not limited to claims for loss or damage to baggage, breach of contract, misrepresentation, illness or death or injury not governed by 46 United States Code Section 30508, whether based on contract, tort, statutory, constitutional or other legal rights, including but not limited to alleged violation of civil rights, discrimination, consumer or privacy laws, or for any losses, damages or expenses, relating to or in any way arising out of or connected with this contract or your Cruise, Cruisetour, Land Trip or Air Package no matter how described, pleaded or styled, you may not maintain any legal proceeding (including an arbitration) against us or the Ship or any third party, nor will we or the Ship or such third parties be liable therefor, unless we receive written notice of claim within thirty (30) days after conclusion of the Cruise or Cruisetour (including, where applicable, the Land Trip and/or Air Package), the legal proceeding is commenced not later than six months after conclusion of the Cruise or Cruisetour (including, where applicable, the Land Trip and/or Air Package), and the documents commencing the legal proceeding are properly served on Provider, Owner, the Ship or the Company or any third party, as applicable, within thirty (30) days following the expiration of that six-month period.

(c) In the case of a claim by or on behalf of a minor or legally incompetent person, or in the case of a wrongful death claim, the time periods described above shall begin to run on the earlier of: (a) date of appointment of a legal representative for the minor or legally incompetent person, or the estate (as the case may be); (b) the date on which the minor reaches legal age or the incompetent person is restored to competence; or (c) three (3) years after the day of death, injury or damage, as applicable.

(d) YOU AND WE AGREE TO ARBITRATE ALL CLAIMS OR DISPUTES ARISING OUT OF OR RELATING TO ANY ASPECT OF THE RELATIONSHIP BETWEEN US, even if the claim arises or may arise from acts or omissions occurring before or after the Cruise, the Cruisetour, the Land Trip, or the Air Package, EXCEPT that you and we agree not to arbitrate (i) claims for personal injury, illness or death of a passenger or (ii) individual claims within the jurisdiction of and brought in small claims court. This agreement to arbitrate is governed by and entered into pursuant to the Federal Arbitration Act, 9 U.S.C. §§ 1, et seq. ("FAA"), and the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards (New York 1958), 9 U.S.C. §§ 202-208 ("the Convention"), and may be enforced under either the FAA or the Convention. YOU MAY REJECT THIS ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS IN THIS PARAGRAPH. IF YOU DO, NEITHER YOU NOR WE WILL HAVE THE RIGHT TO REQUIRE ARBITRATION. Rejection of the arbitration provision will not affect any other aspect of this contract. To reject the arbitration provision, you must send us a notice by the earlier of (a) 30 days after you or your agent first receives this contract, whether electronically or in paper copy, or (b) the date of Initial Departure. The notice must include your name, your itinerary, and your sailing date and be mailed to Arbitration, Holland America Line/Seabourn, 300 Elliott Avenue West, Seattle, WA 98119, Attn: Legal Department. This is the only method you can use to reject the arbitration provision.

(e) Arbitration shall occur in King County, State of Washington, U.S.A., to the exclusion of any other forum. You consent to jurisdiction and waive any objections to arbitration in King County, Washington. Either you or we may start an arbitration proceeding by sending to the other, by certified mail, a letter requesting arbitration that (i) describes the nature and basis of the claim or dispute and (ii) sets forth the relief sought. If you start the arbitration, you must send that letter to us at Arbitration, Holland America Line/Seabourn, 300 Elliott Avenue West, Seattle, WA 98119, and we must receive the letter within the time specified for serving documents commencing legal proceedings. The American Arbitration Association ("AAA") will administer the arbitration under its Commercial Dispute Resolution Rules and the Supplementary Procedures for Consumer-Related Disputes (the "AAA Rules"), which are deemed to be incorporated herein by reference as modified by these terms. The AAA Rules are available online at www.adr.org or by calling the AAA at 1-800-778-7879. We will pay all of the AAA's filing, administration, and arbitrator fees, unless your claim exceeds $75,000 or seeks an injunction. If you start an arbitration in which you seek more than $75,000 or seek an injunction, the AAA rules will govern the payment of fees. The arbitrator must be a lawyer with at least ten years of experience in maritime law, who will be selected under the AAA's rules. The arbitrator must follow this contract and can award the same damages and relief as a court, including attorneys' fees where the applicable law allows. Arbitration is more informal than a lawsuit in court. NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL IN ARBITRATION. THE PARTIES SHALL HAVE THE RIGHT TO PRE-ARBITRATION DISCOVERY TO THE EXTENT PERMITTED BY, AND SUBJECT TO THE CONDITIONS OF, THE AAA RULES. THE RIGHT TO APPEAL IS MORE LIMITED IN ARBITRATION THAN IN COURT. OTHER RIGHTS THAT YOU OR WE WOULD HAVE IF YOU OR WE WENT TO COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION.

(f) NEITHER YOU NOR WE WILL HAVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION IN ARBITRATION, EITHER AS A CLASS REPRESENTATIVE OR A CLASS MEMBER. If this prohibition on class arbitrations is found to be invalid or unenforceable, the agreement to arbitrate shall not apply. The arbitrator shall have no authority to make an award to, for the benefit of, or against any person not a named party to the arbitration.

(g) ALL CLAIMS OR DISPUTES ARISING OUT OF OR RELATING TO ANY ASPECT OF THE RELATIONSHIP BETWEEN US AND NOT SUBJECT TO ARBITRATION SHALL BE LITIGATED, IF AT ALL, IN AND BEFORE THE UNITED STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF WASHINGTON AT SEATTLE, OR, AS TO THOSE LAWSUITS AS TO WHICH THE FEDERAL COURTS OF THE UNITED STATES LACK SUBJECT MATTER JURISDICTION, IN THE COURTS OF KING COUNTY, STATE OF WASHINGTON, U.S.A., TO THE EXCLUSION OF ALL OTHER COURTS.

4. Limitation on Liability; Governing Law; Non-Provider Services: (a) In the event you are injured, become ill, or die, or your property is lost or damaged, or you and/or your property is delayed, or you sustain any other loss or damage whatsoever, we will not be liable to you unless the occurrence was due to our negligence or willful fault. We disclaim liability to you under any circumstances for infliction of emotional distress, mental suffering or psychological injury which was not: (i) the result of physical injury to you caused by the negligence or fault of a crewmember or the manager, agent, master, owner or operator of the Ship; (ii) the result of you having been at actual risk of physical injury caused by the negligence or fault of a crewmember or the manager, agent, master, owner or operator of the Ship; or (iii) intentionally inflicted by a crewmember or the manager, agent, master, owner or operator of the Ship. In no event will we be liable to you for consequential, incidental, exemplary or punitive damages.

(b) This contract is issued at Seattle, Washington. As to any Cruise that does not begin, end or call at a port in the United States of America, we shall be entitled to any and all damages limitations, immunities and rights applicable to us under the "Convention Relating to the Carriage of Passengers and Their Luggage by Sea" of 1974, the "Protocol to the Convention Relating to the Carriage of Passengers and Their Luggage by Sea" of 1976 ("Athens Convention"), and EU Regulation 392/2009 on the liability of carriers to passengers in the event of accidents ("EU Regulation 392/2009") The Athens Convention limits our liability for death or personal injury of a passenger to no more than 46,666 Special Drawing Rights ("SDRs") as defined therein (approximately U.S. $70,000, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal). EU Regulation 392/2009 limits our liability for shipping incidents (as defined in the Regulation) to no more than 250,000 SDRs (approximately U.S. $385,416, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal) with the exception of circumstances beyond our control (i.e. acts of war, natural disaster, acts of a third party). Compensation can go up to 400,000 SDRs (approximately U.S. $616,665, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal) unless we prove that the incident occurred without our fault or neglect. For a non-shipping incident, our liability is limited to no more than 400,000 SDRs if the passenger proves that the incident was a result of our fault or neglect. The provisions also apply to compensation for loss of or damage to cabin luggage and in those circumstances shall not exceed the sum of 2,250 SDRs (approximately U.S. $3,469, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal). Where there is liability for war and terrorism, damages for death and/or personal injury may be limited to 250,000 SDRs.

(c) In addition, and on all other Cruises and Cruisetours, all the exemptions from and limitations of liability provided in or authorized by the laws of the United States shall apply, including Title 46 of the United States Code, sections 30501 through 30509 and 30511. Except as otherwise set forth, this contract shall be governed by and construed in accordance with the general maritime law of the United States, which shall also govern any claims or disputes arising out of our relationship; to the extent such maritime law is not applicable, the laws of the State of Washington (U.S.A.) shall govern this contract, as well as any claims or disputes arising out of our relationship.

(d) We do not undertake to supervise, nor assume any liability in respect of, the acts or omissions of the Ship's physician, Ship's nurse, retail shop personnel, health and beauty staff, photographers or any other third party providing services, all of whom are either independent contractors or are employed by independent contractors, and work directly for the passenger when performing their services. As to your Cruisetour and Land Trips, certain transportation may be provided using equipment owned or operated by us. All other transportation, shore excursions, accommodations and services in the air and on shore (referred to as "Non-Provider Services") are performed by third parties who are independent contractors, and not by us. We neither supervise nor control the activities provided by Non-Provider Services and assume no liability and make no representation either express or implied as to their suitability. By way of example only, Non-Provider Services include goods and services provided by shoreside physicians, air ambulance, hotels, restaurants, airlines (including the airline(s) used in any Air Package), railroads, shore excursion and tour operators (other than us), helicopter operators, amusement park operators, dayboat operators and motorcoach operators. As a result, you are assuming the entire risk of utilizing Non-Provider Services subject only to whatever terms or arrangements are made by you or on your behalf with the third party furnishing the Non-Provider Service. Money received in respect of Non-Provider Services by us is received only as an independent contractor, to be paid to the third party (less retained commission, if any). We will not be liable for the refund of this money to you except to the extent retained and not owed by us to a third party providing Non-Provider Services. Similarly, any medical examination or treatment you receive from medical personnel aboard the Ship during the Cruise, Cruisetour or Land Trip, is provided solely for your convenience by independent contractors rather than our agents or employees. We do not undertake to supervise the medical expertise of any such personnel and will not be liable for the consequences of any examination, advice, diagnosis, medication, treatment, prognosis or other professional services which a doctor or nurse may furnish or fail to furnish to you. Furthermore, you may be charged for such professional services.

(e) You assume all risks for injury, death or loss as a consequence of your use of the Ship's athletic or recreational equipment or as a consequence of criminal conduct by any third party. Except as otherwise specified in Clause A.4(b) with regard to Cruises that do not begin, end or call at a port in the United States of America, in addition to the limitations of, and exemptions from, liability granted under this contract, we also retain any and all limitations of, and exemptions from, liability accorded to shipowners and tour operators by statute or rule of law including, without limitation, those provided for in 46 United States Code Sections 30501 through 30509 and 30511, which are United States statutes limiting the liability of vessel owners.

(f) During your Cruise and the Ship portion of your Cruisetour, we are transporting you and your property only between ports of call. At ports where the Ship is unable to dock, we will arrange for appropriate transportation from the place where the Ship is at anchor to the dock. Persons with mobility impairments traveling on a Holland America Line Ship should refer to the Before You Go page of HAL's website (http://www.hollandamerica.com/cruise-vacation-planning/PlanningAndAdvice.action?tabName=Shipboard+Life&contentMenu=Accessible+Cruising) regarding limitations on our ability to help you go ashore. Persons with mobility impairments traveling on a Seabourn Ship should refer to the Health and Safety Section of the Frequently Asked Questions page on Seabourn's website (http://www.seabourn.com/luxury-cruise-vacation-planning/Planning-And-Advice.action) or the Exclusive Travel Planner for Seabourn cruises regarding limitations on our ability to help you go ashore.

5. Change in Itinerary/Cancellation/Cabotage Laws: (a) Although we will use our best efforts to provide you with the Cruise, Cruisetour and/or Land Trips, situations may occur which require that changes be made. By way of example only, we may adjust itineraries and schedules, delay departures or arrivals, or cancel a Cruise, Cruisetour or Land Trip, due to casualty, weather, labor problems, the need to render assistance to others, governmental or insurer directives, passenger or employee injury or illness, schedule delays or changes by third parties, repair and maintenance requirements, fuel or other shortages, or damage to the Ship, other means of transportation, roads, tracks, bridges, docks, equipment or machinery. Furthermore, the Master of the Ship or of any other vessel as well as the operator of any other means of transportation may, in his/her sole discretion, elect not to proceed in the ordinary course. Consequently, we cannot guarantee the itinerary of the Cruise, Cruisetour or any Land Trip (including time of sailing from or arrival at any port or that all ports will, in fact, be called at, or that all places on your Cruisetour or Land Trip will be visited). We reserve the right to provide you with alternative transportation whenever the Cruise, Cruisetour or Land Trip is unable to proceed or be completed in the ordinary course or, in the case of hotels, to substitute facilities of similar category in cases where the planned hotel is unavailable due to overbooking or otherwise.

(b) Your safety is very important to us. For safety or other reasons that we believe qualify as good cause, we may, without notice, substitute any suitable ship, ships or other means of transportation, change any date of sailing or travel or cancel any sailing, Cruisetour segment, port of call, Cruisetour or Land Trip destination or stopover, or the entire Land Trip, Cruise or Cruisetour.

(c) If the Cruise or Cruisetour or a Land Trip is cancelled, we may disembark you at any port or terminate your travel at any location, and transship and forward (at our expense, but at your risk) you and your property to or toward a port or location from which you may return home or to the Ship, as appropriate. The means of conveyance may or may not belong to us and may or may not proceed directly to the desired destination. If a Cruise, Cruisetour or Land Trip is cancelled before commencement, you will be entitled, as your exclusive remedy, to receive the applicable Refund Amount. If a Cruise, Cruisetour or Land Trip is cancelled after commencement, you will be entitled, as your exclusive remedy, to receive the applicable Refund Amount less a reasonable allowance for transportation and services already provided to you. The reasonable allowance will be determined on a pro rata basis by taking into account the time missed relative to the scheduled duration of the Cruise, Cruisetour or Land Trip. Notwithstanding the foregoing, we are not obligated to issue any refund to you in the event of a cancelled Land Trip to Half Moon Cay.

(d) You acknowledge that for round trip cruises commencing in a country that stop in other ports of that country, you may visit but may not permanently disembark in any port in that country other than the port of embarkation. If you do disembark in a different port in that country, a fine or penalty may be imposed by that country's government. In consideration of the fare paid, you hereby agree to pay any such fine or penalty imposed because of your failure to complete the entire Cruise.

6. Authority to Deny Transportation, Confine and Remove Passengers: We may determine that for your safety, the safety of the Ship or other means of transportation or the safety or comfort of other passengers or our employees, you should be denied transportation or other services either before or during the Cruise, Cruisetour or Land Trip. In any such circumstance you may be confined to your stateroom, quarantined, restrained or refused participation in any conduct or activities of any nature without liability to us for a refund, payment or compensation whatsoever. By way of example, these would include situations where: (a) you are or become in such condition as to be unfit to travel or dangerous or obnoxious to other passengers or employees; (b) you are inadmissible under the immigration or other laws of any country included in the Cruise, Cruisetour or Land Trip itinerary or fail at any time to possess required travel documents; (c) you fail to abide by the rules or orders of the Master or other Ship's officers; or (d) you solicit other passengers or employees for commercial or professional purposes or advertise goods or services on board the Ship without our prior written permission. If transportation is denied after departure, you and your baggage may be landed or transported to any port or location that we select, without any resulting liability for refund, payment, compensation or credit on our part. If you are disembarked or any other actions are taken for any reason pursuant to this paragraph A.6, you will not be entitled to any refunds or damages.

7. Baggage: (a) We will carry as baggage only your personal effects consisting of wearing apparel, toilet articles and similar items for your wearing, comfort or convenience during the Cruise, Cruisetour and Land Trips and not belonging to or intended for use by any other person or for sale. Radioactive materials, inflammable or hazardous items, controlled substances (other than lawfully obtained prescription drugs), firearms and illicit materials are strictly prohibited. For loading and unloading the Ship and other means of transportation, all baggage must be tendered for carriage in securely constructed and locked suitcases or trunks. All baggage must be able to be both safely stowed in your stateroom on the Ship and, for Cruisetours and Land Trips, fit in the baggage compartment of any means of transportation. The only animals permitted to accompany you are qualified service animals for passengers with disabilities; you are responsible for complying with governmental health and other requirements as to service animals.

(b) We are not liable for: (1) any loss, damage or delay before baggage comes into our actual custody at the commencement of your Cruise, Cruisetour or Land Trip or after baggage leaves our actual custody at the conclusion of your Cruise, Cruisetour or Land Trip; (2) any loss, damage or delay while baggage is not in our custody which includes any period during which baggage is in the custody of airlines (including airlines booked as part of an Air Package); or (3) damage due to wear, tear or normal usage. For security and legal reasons, baggage is subject to search, and illegal or potentially unsafe property is subject to seizure, both before and during the Cruise, Cruisetour and/or Land Trip.

(c) We do not assume any liability for any loss of or damage to or delay of perishable items, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver or similar valuables, including but not limited to those specified in Title 46 of the United States Code section 30503, securities, financial instruments, records or other valuable or business documents, computers, cellular telephones, cameras, hearing aids, dental hardware, eyewear, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. These items should not be left lying about the Ship or your stateroom, nor should they be left unattended on other vessels, railcars or other vehicles or in hotels, or placed in luggage other than a bag that you carry with you. In addition, we do not assume any liability for any loss of or damage to carry-on baggage left unattended on the Ship or on other means of transportation or in hotels. The Ship and certain hotels may be equipped with stateroom or room safes or safe-deposit boxes in the Ship's or hotel's Front Office; using these facilities will not, however, increase our liability as provided in this contract. Notwithstanding the immediately preceding sentence, in instances where the Athens Convention or EU Regulation 392/2009 applies and the passenger has deposited these items with us at the Ship's Front Office, then our liability is limited to 1,200 SDRs (approximately U.S. $1,850, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal) under the provisions of the Athens Convention and 3,375 SDRs (approximately U.S. $5,203, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal) pursuant to EU Regulation 392/2009.

(d) The fare has been established on the basis of our assumption that the total value of your property that you are taking with you on the Cruise, Cruisetour and Land Trip (exclusive of the items mentioned in Clause 7(c) above) will not exceed U.S. $100 per guest or U.S. $200 per stateroom/suite regardless of the number of occupants or bags, or (i) U.S. $600 for HAL if you purchased the Standard Cancellation Protection Plan or (ii) U.S. $3,000 for Seabourn if you purchased SeabournShield. Accordingly, if we, due to any cause whatsoever, are liable for loss or damage to, or delay of, your property, the amount of our aggregate liability will not exceed U.S. $100/$200/$600/$3,000 (as is applicable) unless you have specified to us the true value of your property and paid before commencement of the Cruise, Cruisetour or Land Trip, at the Ship's Front Office or directly to us, 1% of the value in excess of U.S. $100/$600 for HAL and 5% of the value in excess of U.S. $100/$200 for Seabourn. In that event, our aggregate liability will be limited to the amount so specified. Whether or not a value in excess of U.S. $100/$200/$600/$3,000 has been specified, the limit on liability will be proportionately reduced in any case where less than all of your property is lost, damaged or delayed. Without increasing the above limits: (1) our aggregate liability will never exceed, and all settlements will be made on the basis of, original cost less depreciation; (2) damaged items will be settled on the basis of repair costs; and (3) lost, damaged or delayed baggage must be reported to a Provider representative within 48 hours after discovery and written claim to us must be made within 30 days after conclusion of the Cruise or Cruisetour as provided in Clause A.3 above.

(e) Notwithstanding the foregoing, loss or damage to mobility and other medical equipment caused by our fault or neglect is subject to our sole discretion to either repair or replace the equipment. In instances where the Athens Convention or EU Regulation 392/2009 applies, unless we agree otherwise in writing at the time of booking, you may have no more than two pieces of mobility or other medical equipment with a combined value not exceeding 2,250 SDRs (approximately US $3,469, which fluctuates depending on the daily exchange rate as published in the Wall Street Journal) per stateroom.

8. Passenger Liability in Certain Cases: You will be required to indemnify and reimburse us for all expenses we incur as a result of any misrepresentation made by you, as a result of the need to provide you with medical services, as a result of your detention by immigration, health or port authorities, or as a result of any personal injury or damage caused by your acts or omissions or the acts or omissions of any passenger under age 21 traveling with you. We will have a lien for such expenses on your property that you have taken with you on your Cruise, Cruisetour or Land Trip. If, due to weather or other unforeseen reasons, flights are adversely impacted or you are otherwise required to spend an additional night in a location, hotel and meal costs are your responsibility.

9. Travel Agents: Any travel agent you use in connection with your Cruise, Cruisetour or Land Trip acts solely for you and is deemed your agent. We are not responsible for the financial condition or integrity of any such travel agent. In the event that an agent fails to remit to us any monies paid by you to the agent, you remain liable for the fare due us, regardless of whether we demand payment before or after Initial Departure. Any refund made by us to an agent on your behalf is considered, for purposes of this contract, as being the same as payment to you whether or not the monies are delivered by the agent to you. Receipt of any documents or information by your travel agent, including but not limited to this contract, shall be deemed to constitute receipt by you.

10. Eligibility; Passenger Condition: There are risks inherent to being aboard the Ship and other means of transportation. These include, by way of example, having to evacuate the Ship or other means of transportation in case of emergency, having to move about on the Ship or other vessels during rough seas and lack of access to full medical services. For people who are ill or who have a mental or physical disability or impairment, these risks are more significant. For example: access to all parts of the Ship, other means of transportation or to facilities on shore may be difficult or impossible for some passengers. In addition, medical evacuations during the Cruise or the Ship portion of the Cruisetour, whether at sea, by tender, or by deviating from the scheduled itinerary, may create an increased risk of harm and may not be feasible for a variety of reasons. We reserve the right to determine, in our sole discretion exercised in good faith, whether and when a medical evacuation from the Ship will occur. For these reasons, we request that if you have any special medical, physical or other requirements, these be brought to our attention immediately upon receipt of this contract. In limited situations where you would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Cruise, Cruisetour and/or Land Trips. You are liable to us for any costs incurred for emergency medical care including medical care provided ashore, as well as transportation and/or lodging in connection therewith.

11. Compliance with Laws/Minors: Immigration, health and other laws, both in the United States and other countries, may require that you obtain a certain visa, hold a passport, be inoculated, obtain parental consent or otherwise obtain documentation prior to entering or returning to a country. It is your sole responsibility to take all steps as may be required to enable you to comply with these laws. The United States Department of State, Centers for Disease Control and Prevention and other governmental and tourist organizations regularly issue advisories and warnings to travelers. Provider strongly recommends that you obtain and consider such information when making travel decisions. Provider assumes no responsibility for gathering or providing said information to you. All persons under 18 years of age must be accompanied and supervised by a parent or guardian. Persons under 21 years of age are not permitted to consume alcoholic beverages and persons under 18 years of age are not permitted to gamble onboard the Ship; parents and guardians are obligated to insure compliance with this requirement.

12. Personal Information; Authority to Use and Sell Pictures, Video Images and Audio Recordings: Personal information we collect from you may be used by us or our affiliates for marketing purposes; it will not, however, be sold to unaffiliated third parties. In addition, some governmental and quasi-governmental agencies require or request that we provide them with your personal information. You authorize us to use and/or provide to others your personal information as described above and acknowledge that we do not assume any liability to you for our doing so. We periodically photograph or otherwise film people participating in Cruises, Cruisetours and/or Land Trips for retail, marketing, promotional, publicity and training purposes. Without any requirement that we compensate you or obtain any additional approvals from you, you authorize us to include photographic, video recordings and other visual portrayals of you, as well as voice recordings included with any videos, in photographs, videos, DVDs or other media that we sell at retail or that we use for marketing, promotional, publicity and/or training activities in all media now known or hereafter devised without any limitations whatsoever. You expressly agree not to use any photograph, video recordings and other visual or audio portrayals of you and/or any other guest in combination with crew or the Ship, or depicting the Ship, its design or equipment or any part thereof whatsoever for any commercial purpose or in any media broadcast or for any other non-private use, without the express written consent of Provider.

13. Transferability; Separability: This contract cannot be transferred by you. Any additions, deletions or other alterations to, or waivers of any term of, this contract which are purported to have been made by us and which have not been agreed to in writing by the President of Provider will not be legally binding upon us. Any provision of this contract which is prohibited or unenforceable in any jurisdiction will, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability and the validity and enforceability of the remaining terms and conditions of this contract will not otherwise be affected, nor will the validity and enforceability of such provision be affected in any other jurisdiction.

B. THE CRUISE OR CRUISETOUR

1. Additions to Fare, Government Fees & Taxes and Surcharges: (a) The fare that you paid was determined far in advance of Initial Departure on the basis of then-existing projections of fuel and other costs. In the event of an increase in fuel or other costs above amounts projected, we have the right to increase the fare at any time up to Initial Departure and to require payment of the additional fare prior to Initial Departure. We have the right to refuse to transport you unless the additional fare is paid. Within seven (7) days after you are notified of the additional fare (but no later than Initial Departure), you may elect to surrender this contract to us for cancellation, whereupon you will receive the Refund Amount. Cancellation fees do not apply to this type of refund.

(b) In addition to your Cruise or Cruisetour fare, you will also be charged an amount for "Government Fees & Taxes." That term, as used by us, may include any and all fees, charges, tolls and taxes imposed by U.S. and/or foreign governmental or quasi-governmental authorities, including but not limited to U.S. Customs fees, head taxes, Panama Canal tolls, dockage fees, wharfage fees, inspection fees, pilotage, air taxes, hotel or VAT taxes incurred as part of a land tour, immigration and naturalization fees, and Internal Revenue Service fees, whether assessed on a per passenger, per berth, per ton or per vessel basis. In the case of per ton or per vessel assessments, those assessments will be spread over the passenger capacity of the Ship. Government Fees & Taxes are subject to change and we reserve the right to collect any increases in effect at the time of sailing even if the fare has already been paid in full. Similarly, we reserve the right to impose or pass through fuel surcharges, security surcharges or similar incidental surcharges. No right of cancellation exists under either of these circumstances.

2. Hostilities: Although unlikely, the Ship may be confronted by actual or threatened war, warlike operations or hostilities. In addition to our right to deal with this situation under our general right to respond to safety concerns, we may also decide that it would be prudent for the Ship to sail with or without lights, omit observance of practices, rules and regulations as to navigation, cargo or others applicable in time of peace, or sail armed or unarmed and with or without convoy.

3. Brochure/Website/Cancellation Policy: If not already received, you can obtain the applicable brochure for the Cruise or Cruisetour from your travel agent or us. You can also obtain the most current information on Provider's website. For Holland America Line Cruises and Cruisetours, you should familiarize yourself with the brochure as well as with the Before You Go page of HAL's website (www.hollandamerica.com/cruise-vacation-planning/PlanningAndAdvice.action). For Seabourn Cruises, you should familiarize yourself with the Exclusive Travel Planner and the Frequently Asked Questions page on Seabourn's website (www.seabourn.com/luxury-cruise-vacation-planning/Planning-And-Advice.action?tabName=Frequently+Asked+Questions). Please be advised, however, that if the brochure, booklet or website is inconsistent with this contract, this contract will be controlling. Note in particular our cancellation policy which specifies cancellation fees that you will be subject to if this contract is surrendered for cancellation within certain time periods prior to Initial Departure. Since a cancellation likely means a lost opportunity to sell space on other Cruises or Cruisetours, these fees apply regardless of whether your space is resold. You hereby agree that losses sustained by us in the event of your cancellation would be very difficult or impossible to quantify, and that the fees set forth in our cancellations policy represent a fair and reasonable assessment as liquidated damages.

C. AIR PACKAGE

1. Arrangements by Provider: If you are participating in our Air Package, we will arrange for air transportation from the home cities listed in our brochure to the departure point of your Cruise or Cruisetour and return air transportation from the termination point of your Cruise or Cruisetour to the home city from which you departed. Due to the special fares and capacity controls we have with airlines, we retain the right to select carriers and determine routings. Some routings may involve travel to an airport other than in the city where the Ship embarks or disembarks. In those cases, motorcoach transportation to and/or from the Ship will be provided. Flight schedules and/or availability may require overnight hotel accommodations either to join and/or to return from your Cruise or Cruisetour. Please refer to Provider's website or the applicable brochure regarding our policies on booking hotels and responsibility for the costs of hotels and associated services.

2. Schedule Changes/Air Delays: We reserve the right to change or alter air flights as required by airline schedule changes. If tickets have already been issued, we will adjust your itinerary or air carrier, accordingly. In that event, we may ask you to return your tickets to your travel agent. Should you choose to alter your airline schedule in any way once your tickets have been issued, airline charges which result will be your responsibility. If our assistance is requested in changing airline arrangements within 60 days of departure, an additional administrative charge will be levied in addition to any charges imposed by airlines. If you are traveling on a Holland America Line Ship and your flights are delayed, please ask the airline to immediately advise HAL's Air/Sea Department, or call us yourself at 1-800-628-4771 or 1-206-286-3294. If you are traveling on a Seabourn Ship, and your flights are delayed, please ask the airline to immediately advise Seabourn's Air/Sea Department, or call us yourself at 1-866-530-2195 or 1-206-626-9185.

3. Refunds/Seat Assignments/Special Services/Fares/Lost Tickets/Baggage Charges: The maximum refund to you for unused flight coupons will not exceed the air add-on or cruise only credit amount paid to us. We cannot make or confirm seat assignments, special meals or other special services. Your travel agent may assist with these arrangements. Please note that because of changing airline tariffs, your actual air ticket may reflect fares higher or lower than the air add-on or cruise only credit amounts shown in the applicable brochure. If so, the difference is neither chargeable nor refundable to you. If, however, airline fuel or other surcharges or additional governmental taxes or levies are imposed, we reserve the right to pass these through to you. Please keep your airline tickets in a safe place. Should they be lost, you will be responsible for their replacement. Each airline has its own baggage allowance policy. You are responsible for any excess baggage charges imposed by airlines.

4. Liability and Relationship With Airlines: We will use our best efforts to arrange for your air transportation. If, however, due to any cause beyond our control, we are unable to arrange for air transportation (including, for example, because of capacity controls placed upon us by airlines due to the types of fares under which we book) or the air transportation we arrange is unavailable or otherwise fails to materialize, our sole liability will be limited to refunding the air add-on paid or cruise only credit. Our relationship with airlines is that of an independent travel agent. We assume no liability for any acts or omissions of any airline including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. Accordingly, you will not have any right to claim or recover against us as a consequence of any act or omission of any airline. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline's ticket and tariffs and any and all governmental laws and regulations bearing upon or otherwise relating to such rights, liabilities and obligations.

2/19/13

Passenger Bill of Rights

The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To fulfill this commitment, our Members have agreed to adopt the following set of passenger rights:

1. The right to disembark a docked ship if essential provisions such as food, water, restroom facilities and access to medical care cannot adequately be provided onboard, subject only to the Master’s concern for passenger safety and security and customs and immigration requirements of the port.

2. The right to a full refund for a trip that is canceled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures.

3. The right to have available on board ships operating beyond rivers or coastal waters full-time, professional emergency medical attention, as needed until shore side medical care becomes available.

4. The right to timely information updates as to any adjustments in the itinerary of the ship in the event of a mechanical failure or emergency, as well as timely updates of the status of efforts to address mechanical failures.

5. The right to a ship crew that is properly trained in emergency and evacuation procedures.

6. The right to an emergency power source in the case of a main generator failure.

7. The right to transportation to the ship’s scheduled port of disembarkation or the passenger’s home city in the event a cruise is terminated early due to mechanical failures.

8. The right to lodging if disembarkation and an overnight stay in an unscheduled port are required when a cruise is terminated early due to mechanical failures.

9. The right to have included on each cruise line’s website a toll-free phone line that can be used for questions or information concerning any aspect of shipboard operations.**

10. The right to have this Cruise Industry Passenger Bill of Rights published on each line’s website.

** Where available and feasible for all countries in a region with access to the website.

 

Find the exact price of your cabin in two simple steps:

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Select correct no. of adults and children then update
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No credit card is required to make a ‘no obligations’ reservation and we can hold a cabin for up to 5 days.
 
Prices displayed are per person and based on:
Twin Cabin price: 2 x Adult.
Triple Cabin price: 2 x Adult, 1 x Child.
Quad Cabin price: 2 x Adult, 2 x Child.
If this is not correct for you please repeat step 1
 
 
DeckCabin TypeCabin Code
Single Cabin

Twin Cabin

Triple Cabin

Quad Cabin
 
Deck 1 - Main Deck view
Deck 7 - Rotterdam Deck view
Deck 6 - Upper Verandah view
Inside Staterooms viewJ$3096$1718$1433$1291 Enquire Now
Deck 8 - Navigation Deck view
Deck 7 - Rotterdam Deck view
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Deck 4 - Upper Promenade view
Inside Staterooms viewI$3115$1728$1439$1295 Enquire Now
Deck 8 - Navigation Deck view Inside Staterooms viewMM$3020$1680N/AN/A Enquire Now
Deck 7 - Rotterdam Deck view Inside Staterooms viewM$3039$1690N/AN/A Enquire Now
Deck 6 - Upper Verandah view
Deck 1 - Main Deck view
Ocean-view Staterooms viewF$4714$2527$1972$1695 Enquire Now
Deck 7 - Rotterdam Deck view
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Deck 4 - Upper Promenade view
Inside Staterooms viewL$3058$1699N/AN/A Enquire Now
Deck 1 - Main Deck view Ocean-view Staterooms viewE$4752$2546$1985$1704 Enquire Now
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Deck 4 - Upper Promenade view
Deck 1 - Main Deck view
Inside Staterooms viewK$3077$1709N/AN/A Enquire Now
Deck 8 - Navigation Deck view
Deck 7 - Rotterdam Deck view
Deck 4 - Upper Promenade view
Deluxe Verandah Ocean-view Staterooms viewVE$4695$2518$1982$1714 Enquire Now
Deck 1 - Main Deck view Ocean-view Staterooms viewDD$4790$2565$1998$1714 Enquire Now
Deck 1 - Main Deck view Ocean-view Staterooms viewD$4828$2584$2010$1723 Enquire Now
Deck 1 - Main Deck view Ocean-view Staterooms viewC$4866$2603$2023$1733 Enquire Now
Deck 10 - Panorama Deck view Inside Staterooms viewIQ$3134$1737N/AN/A Enquire Now
Deck 8 - Navigation Deck view
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Deck 4 - Upper Promenade view
Deluxe Verandah Ocean-view Staterooms viewVC$4809$2575$2020$1743 Enquire Now
Deck 7 - Rotterdam Deck view
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Deck 4 - Upper Promenade view
Deluxe Verandah Ocean-view Staterooms viewVB$4866$2603$2039$1757 Enquire Now
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Deluxe Verandah Ocean-view Staterooms viewV$4980$2660$2077$1785 Enquire Now
Deck 4 - Upper Promenade view Large partial sea views viewG$4676$2508$1960N/A Enquire Now
Deck 8 - Navigation Deck view
Deck 4 - Upper Promenade view
Deluxe Verandah Ocean-view Staterooms viewVF$4637$2489$1963N/A Enquire Now
Deck 7 - Rotterdam Deck view
Deck 6 - Upper Verandah view
Deluxe Verandah Ocean-view Staterooms viewVD$4752$2546$2001N/A Enquire Now
Deck 8 - Navigation Deck view
Deck 4 - Upper Promenade view
Deluxe Verandah Ocean-view Staterooms viewVA$4923$2632$2058N/A Enquire Now
Deck 4 - Upper Promenade view Large fully obstructed views viewH$4637$2489N/AN/A Enquire Now
Deck 6 - Upper Verandah view Neptune Suites viewSC$7873$4107$3057$2532 Enquire Now
Deck 8 - Navigation Deck view
Deck 7 - Rotterdam Deck view
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Deck 4 - Upper Promenade view
Neptune Suites viewSB$8158$4249$3152$2604 Enquire Now
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Signature Suites viewSS$6521$3431$2607N/A Enquire Now
Deck 10 - Panorama Deck view Ocean-view Staterooms viewCQ$4904$2622N/AN/A Enquire Now
Deck 7 - Rotterdam Deck view Neptune Suites viewSA$8443$4392$3247$2675 Enquire Now
Deck 11 - Observation Deck view Deluxe Verandah Ocean-view Staterooms viewVT$5037$2689N/AN/A Enquire Now
Deck 10 - Panorama Deck view Deluxe Verandah Ocean-view Staterooms viewVQ$5094$2717N/AN/A Enquire Now
Deck 7 - Rotterdam Deck view
Deck 6 - Upper Verandah view
Deck 5 - Verandah Deck view
Signature Suites viewSY$6255$3298N/AN/A Enquire Now
• Click on an underlined deck to view the deck plan• Click on any price to reserve the cabin
• Click on an underlined Cabin Type to view cabin specifications• 'Save Up To' price is the savings from the full brochure price
*Please note: All prices featured are in AUD (unless otherwise stated), and include port taxes, government taxes and fees. Prices and availability are subject to change due to changes made by the Cruise Companies.